For client services
Your clients stop asking "what's the status?"
Give every to-do a visible status, a priority, and an owner — right inside Basecamp, where your clients already are. The status update meeting gets a lot shorter.
The client-services pain.
If you run client projects out of Basecamp, at least two of these are happening to you right now.
Clients don't know what's in progress
Status updates live in your head, your Slack, or a weekly email — not inside the Basecamp where the client actually is.
Handoffs fall through the cracks
A to-do moves from "design" to "dev" and nobody notices for three days. You find out when the deadline's tomorrow.
The same questions, every week
"What's the status of the homepage?" Clients keep asking because there's no visible answer in Basecamp.
Ad-hoc priorities get lost
Client says "this is urgent" on a Monday. By Thursday it's buried under 40 other to-dos with no way to mark it important.
How Assistant fixes it.
Visible statuses clients can see
"In design", "In review", "With client", "Done" — statuses render right in Basecamp. Clients stop asking because the answer's there.
Automated handoffs
When a to-do hits "Design done", auto-tag it for dev and assign the next person. The work moves itself.
Priority as a first-class field
A proper Priority dropdown on every to-do. Filter by it. Sort by it. Surface "urgent" work in one click.
Unread highlight, so nothing gets missed
Open the project — new comments, new to-dos, new statuses are highlighted. Skip the scroll. Jump to what's changed.
Automated handoffs in action.
Show your clients what's happening.
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